IM MAD :

Hi,

The new password code is 6 digits.

There isn't a fixed length to the code, if you'd selected to use a 'custom alphanumeric code' for the passcode it will be as long as the number of x's that you entered (and is also case-sensitive)

Hi

When you charge an iPad it should have been backed up to iCloud over your WiFi

So your apps/ photos should be safe.

Just follow this if you have problems get someone to help you

Or make an appointment at apple store take proof of purchase .

If you have a upto date pc go to itunes check for updates it needs to be 12.5.2

Turn ipad off connect lead to usb on your PC

Press & hold just the power button on ipad don,t let go

Connect lead to ipad keep power button pressed down until PC sees ipad

Then wait for restore

If this works when setting ipad backup it will ask if you want to use iCloud backup

Click yes & use same apple ID & password

Pick a passcode you remember six digits like you date month year of birth.

Good Luck

Cheers

Brian age 66

Pick a passcode you remember six digits like you date month year of birth.

Although that is easy to remember, it is an extremely bad idea as it is far too easy to guess or hack into. A password should always be a string of letters/numbers/symbols that make no sense or possibly a complete part of a very long sentence - anything but personal information.